Frequently Asked Questions
Everything you need to know about working with a US Customs Broker.
What is a Customs Broker?
A licensed US Customs Broker is authorized by CBP to act on behalf of importers to process the entry documentation required to clear imported goods through customs. We handle classification, duty calculations, partner government agency filings, and all regulatory compliance.
Do I need a US-based importer of record?
No. We handle foreign importers. We can add your foreign entity directly into the CBP system as the Importer of Record. You do not need a US-based company or individual to import goods into the United States.
How fast do you file ISFs?
We file Importer Security Filings (ISF) the exact same day we receive the documents from our clients. Our ocean customs entries are filed at least 5 days prior to vessel arrival.
What types of goods do you handle?
We clear any type of commodity arriving at any US port. This includes commercial goods, personal effects, household goods, vehicles, hand-carry air cargo, sea freight, and more. We handle both infrequent importers and high-volume enterprise clients.
Can you handle high-volume shipments with thousands of lines?
Absolutely. For high-volume and high-duty shipments, even ones with thousands of lines, we generate and provide draft 7501s 2-3 weeks before cargo arrival so importers can verify the data before we file.
What is a Power of Attorney (POA)?
A POA is a legal document that authorizes Allied CHB to act as your Customs Broker and file entries on your behalf with CBP. You can complete your POA electronically through our online portal.
How do I pay my invoice?
You can pay invoices up to $2,000 directly through our secure online payment portal at /pay. For larger amounts, we accept wire transfers and ACH payments.
Do you handle personal imports?
Yes. We handle personal effects, household goods relocations, Temporary Import Bonds (TIBs) for exhibitions, and single-vehicle imports. As long as your documents are organized, we are happy to help.
Still have questions?
Contact Our Team